We’re looking for an enthusiastic and focused Client Services Administrator to contribute to the growing success of our business. We work with businesses in helping them with their goals through profit improvement, tax minimisation, cash flow management and much more. We support businesses to find the ‘how to’s around making a client’s financial big picture become their reality – making sense of numbers.
What does the position involve?
You will be responsible for completing general office tasks as well as providing high standard client service and drafting client correspondence. This position is very diverse and busy and is the central hub to ensuring the smooth running of the practice.
You will be responsible for tasks such as:
- Being courteous to all the clients whilst managing the general reception responsibilities
- Answering all incoming calls and managing the general email inbox
- Actioning client follow-ups regarding queries, documents waiting to be signed, assistance in other matters, documents to be returned, etc.
- General administration – scanning, filing, photocopying, managing mail, ordering office supplies, maintaining office supplies
- Managing general office tasks systematically
- Providing administrative support to Directors and other staff when needed
- Ensuring a neat and safe workspace
- Providing basic IT troubleshooting
- Coordinating social media posting and other marketing-related activities
About you
To be successful in this role, you will enjoy administration and the challenges that come with managing a small but busy office. You will be a responsive team player who is eager to learn and takes pride in everything they do.
You will have:
- High level of attention to detail and accuracy
- Excellent and professional written and verbal communication skills
- Good problem-solving skills and resourcefulness
- Proven experience in Microsoft Office Suite
- A willingness to learn all aspects of the business
- Exceptional time management skills
- A dedicated team player who considers customer service a priority with a can-do attitude and willingness to help
- The chance to carry out a variety of works so you don’t get bored
- Willing to work hard but also have fun!
This is an exciting opportunity to work for a supportive and professional company. We offer a salary commensurate with the level of skill and experience required to discharge the position’s responsibilities. You will also enjoy onsite parking, shops across the road, family like positive work environment and the opportunity to develop and learn new skills.
